SERVICE APPS TECHNOLOGY
Deliver Superior User Experiences in Minutes
The sheer complexity of the many tools required to ensure delivery and performance of IT services often leads to unhappy users and IT staff. A more engaging interface into IT services could help, but traditional approaches to delivery of this interface often require customisation of complex platforms with heavy coding and scripting. It's time to flip that inside-out approach, and start delivering a new generation of self-service based on what users need.
Service Apps technology enables you to codelessly build purposeful, intuitive, responsive applications, portals, and dashboards. The results? Greater adoption, higher ROI, and successful digital transformation.
Drag-and-Drop Creation
Configure custom portals using drag-and-drop capabilities. Whether you are a novice or expert, you can drag-and-drop pre-built or custom widgets onto a canvas to build portals in minutes.
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Easy-to-Use Templates
In today's complex IT environment, teams are so busy focusing on resolving incidents that the thought of building apps and portals from scratch to deliver a service is overwhelming. EasyVista provides easy-to-configure, out-of-the-box widget, app, and portal templates so you can meet the needs of your users quickly.
Ensure Responsive Design for All Devices
EasyVista’s Service Apps technology automatically scales any portal, app, or dashboard you build using built-in desktop, phone, or tablet functions, regardless of the manufacturer and OS used.
Deliver Role-Based Apps
What if we told you that each role in your organization could have a personalized app to make their job easier? EasyVista provides ready-to-use apps that are specific to users in your organization. In minutes, you can deliver a contract manager app, an executive dashboard, and a change manager app to the users who need them the most.
Enable Social IT in Your OrganiSation
Encourage peer-to-peer and self-guided support with EasyVista's built-in discussions feature. It allows end users to collaborate with each other and with IT to solve their issues. In addition, users can use the discussions capability to add comments to Service Catalog items.
Empower Apps with Seamless Integrations
By using EasyVista's pre-built integrations, your organisation can integrate with tools, like Splunk and Trello, for one cohesive app experience. If you don't see an integration you need, easily create your own with a built-in, GUI-driven integration builder.
Create Compelling Dashboards with Ease
Easy access to reporting and analytics from anywhere, on any device, is a must-have, not a nice-to-have. Built-in, dashboard widgets help you easily create compelling visual stories that include data from multiple tools and departments, so you can provide a truly holistic view of IT service performance.
