IDC RESEARCH: ALIGNING IT STRATEGIES WITH BUSINESS EXPECTATIONS FOR DIGITAL TRANSFORMATION
IDC Research:
How Business Agility & Employee Experience Help Achieve Digital Transformation:
Businesses are shifting towards a digital economy where continuous innovation, unified teams, and rich user experience play a big part. Although a large number of organisations believe IT to be crucial for their digital transformation, many underestimate the use of ITSM, self-help, and knowledge management technologies when achieving it.
This complimentary study outlines the challenges organisations face when trying to adopt a digital transformation strategy, and how knowledge plays a critical role in improving the overall employee experience.
This research study highlights:
Key points on what organisations expect from digital transformation
The importance of knowledge management and self-help technologies to employee experience
Actionable recommendations on aligning IT strategies with business expectations
Download the Research
Download this complimentary research study to better understand how your organisation can bring IT and the business closer together.
