V-Technician is a powerful Outlook add-in for ServiceDesk Plus. The add-in is designed to simplify the process of creating requests directly from an employee's Outlook inbox and straight into ServiceDesk Plus. Once an employee has created the request, he can manage, update and close it - directly from Outlook.


Save Time

Using our products you can make your service process more efficient by reducing the amount of time spent when managing support and service requests.

Improve Service

Make sure all your support request are logged in your support system, Requests that are not logged can get lost and that can result in unhappy customers!

Flexible License Structure

The license structure ensures excellent value-for-money for any business as it allows you to buy only what you need.


Increase Revenue

Our products ensure that all requests end up in the support system, even when sent directly to the support personnel. More request = more billing hours = more revenue.



Easy To Use

Our products are developed for IT professionals but that does not mean that things have to be complicated.


Quick Return On Investment

The product guarantees quick ROI since you only need a few requests logged in the system that otherwise would have been lost.

V-Support  |  V-Technician  |  V-Requester